ATM Machines are safe. Findings in a recent study by NCR Corporation revealed that consumers are doing a good job protecting themselves from ATM fraud. Consumers are heeding the advice of Interac’s “Protect your Pin” initiative to help increase awareness around PIN protection.
Canadian Consumers seem to b heeding the advice. When asked about the activities they undertake to avoid fraud when using ATMs:
• More than 6 out of 10 (64%) check to determine is there is no one loitering in the area while using the ATM.
• 62 % shield thieir PIN number and the keypad on the ATM.
• 49% check around the card reader and the cash slot before using the ATM.
• Close to half (47%) of females said they use ATMs only during daylight hours; 25% of males restrict their use to daylight hours.
• Only 15 % said they do not undertake any of these actions to avoid being defrauded.
Since Canadians are the world’s highest users of ATMs at 43 transactions per person annually, banks know that maintaining consumer trust in the ATM is paramount. In its news release NCR said that is why it and other manufacturers, financial institutions, ATM deployers and law enforcement agencies worldwide are continuing to work together to take a comprehensive approach to securing the self-service channel. For example, the company said its Intelligent Fraud Detection technology is designed to detect the widest array of potential fraudulent devices being added to or removed from the ATM.
“…Its important to remember that each year billions of transactions take place at ATMs around the world without incident” according to Nicolas Hames - VP of Financial Services Division in Canada at NCR Corporation.
To read more click on the following link
https://channeldailynews.com/news/majority-of-canadian-consumers-confident-of-atm-security/5741